Refund policy

Return & Refund Policy

Last Updated: April 28, 2026

We want you to love your Rejuvestix. If something is not right, we will make it right.

Returns

Due to the nature of consumable food products, we do not accept returns on opened or partially used products. If your product arrived damaged, defective, or incorrect, please contact us within 7 days of delivery and we will send a replacement at no charge.

Refunds

  • Damaged or defective products — full refund or replacement at no charge

  • Wrong item received — full refund or replacement at no charge

  • Unopened and unused products — eligible for refund within 30 days of purchase

  • Opened or used products — not eligible for refund unless defective

  • Subscription charges — refunds are not available for subscription orders already processed and shipped

How to Request a Refund or Replacement

Email support@rejuvestix.com with your order number, a description of the issue, and a photo if applicable. We will respond within 2 business days.

Shipping Costs

We cover return shipping costs for damaged, defective, or incorrect items. Customers are responsible for return shipping on all other returns.

Processing Time

Approved refunds are processed within 5 to 7 business days and returned to your original payment method. Allow an additional 3 to 5 business days for the refund to appear on your statement.

Subscription Cancellations

You may cancel your subscription at any time through your account portal. Cancellations must be submitted at least 24 hours before your next renewal date. Charges already processed for the current billing period are non-refundable.